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CUSTOMERS REVIEWS
Pet Owners Trust Us
4.9
Based on 113+ Google Reviews
Christina W.
Calgary
Great service at affordable prices! Sergei was very professional. Highly recommend for anyone looking for a good carpet cleaning company.
Google Review
Chris M.
Calgary
Finally someone who cleans carpets that does a good job, I have gone through many companies, and I am so happy I found someone who did a great job!!
Google Review
Linda H.
Calgary
Thank you so much for a job very well done. I couldn’t believe the amount that came out of these carpets! They look so good now! I would highly recommend Sergei to anyone.
Google Review
PET URINE STAINS ELIMINATION
Carpet Cleaning for Every Type of Calgary Home
From high-rise apartments to modern homes, we can clean carpets everywhere
Why "Store Bought" Cleaners Don't Work
Pet accidents are part of life, but they don’t have to leave lasting stains or odors on your carpets and furniture. Store-bought cleaners often mask the smell temporarily but fail to break down the compounds in urine, feces, and vomit. We use targeted techniques and professional cleaning solutions that lift stains from deep within the fibers while protecting the texture and color of your carpets and upholstery.
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Our team understands how different fabrics absorb and hold pet-related bacteria and odor. Each treatment is chosen to be effective, gentle, and safe for your pets and your home environment. Whether the accident is recent or the stain has been there for months, we can help restore your surfaces.
This service improves the appearance of your carpets and upholstery while helping remove the odors associated with pet stains, leaving your home fresher and more comfortable.
Free UV Inspection
Customized cleaning approach for delicate fabrics including silk, wool, cotton, and synthetics
Oxidation Power
Our treatment attacks the source of the odor at the molecular level.
Safe Solutions
We use products that are safe for families and pets, when used as directed.
TREATMENT OPTIONS
Treatment Options for Every Situation
Level 1: Topical Treatment
Best for occasional minor accidents or spots where the urine hasn’t soaked deeply into the padding or caused strong odor.
FREE UV light Inspection
Topical Application
Standard deodorizer
Level 2: Targeted Treatment
For moderate issues or recurring spots and odors. We apply a deeper treatment to reach further into the carpet fibers.
Targeted spot treatment
Heavy extraction pass
Advanced deodorizer
Level 3: Subsurface Extraction
For heavy contamination where odor is noticeable in the room. Requires intensive treatment and deep extraction of urine deposits.
Heavy saturation
Longer dwell time
Subsurface extraction
THE PROCESS
How We Remove Odors & Stains
Advanced spot and stain removal for problem areas. Level 2: Targeted Treatment
01
UV Light Inspection
Identify all urine deposits that have occurred on your carpet with UV light. Yes, some stains could be hidden from the human eye.
02
Oxidation Treatment
Apply a special eco-friendly yet efficient solution to break down stains and urine salts.
03
Deep Flush & Extract
If needed, we gently agitate the area with a soft brush, then use hot water extraction to thoroughly flush suspended urine deposits from the carpet fibers.
04
Final Cleaning and Rinse
We finish with a neutralizing rinse that restores the carpet’s natural balance, leaving your carpet soft, fresh, and free of cleaning residue.
HOW IT WORKS
Calgary Carpet Cleaning Results
Real before-and-after photos from jobs right here in Calgary.
Frequently Asked Questions
Browse our most frequently asked questions to quickly find helpful information about our carpet cleaning services and pet stain removal in Calgary.
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We’ve addressed the most common inquiries to ensure you have all the details for a smooth and hassle-free experience. If you don’t find the answer you’re looking for, feel free to contact us. We’re always happy to help.
Is it safe for my pets?
Yes. We use professional cleaning solutions that are safe for families and pets. All products are thoroughly rinsed from your carpets, so no harsh residue is left behind.
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How long does it take for carpets to dry?
Typically, it takes 4-12 hours for carpets to dry, depending on the specific cleaning method used. However, drying times can vary depending on the weather and humidity levels. For the best results, ensure good ventilation in the area to speed up the drying process.​
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Do you guarantee stain removal?
We can remove most organic stains. However, urine can sometimes permanently discolor or bleach carpet fibers (especially wool) if it remains for too long. In those cases, we can sanitize the area and remove the odor, but the color change may remain. We will inspect the stain and explain what to expect before starting the cleaning.
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Will the smell come back?
If urine has soaked into the subfloor or tack strips, removing the odor completely can be difficult without lifting the carpet for restoration. However, in most cases where the issue is limited to the carpet, our special treatment is very effective at neutralizing the odor source so it does not return.
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Can OneTwoClean clean carpets in high-rise apartments or condos?
Yes, no problem! Whether you live on the 1st floor or the 45th floor, we can clean. An elevator is required if your unit is above the main floor.
Professional carpet and upholstery cleaning throughout Calgary and the area. Safe cleaning for families and pets.